The Mandate of Revenue Generation department includes tax assessment, collection administration and property rates and fees administration in the City. The functions of the Department are to: 

• Develop and disseminate guidelines for tax assessments and collection in line with the Financial.
•  Review and approve revenue audits in the City.
•  Revive and manage objections and appeals against tax assessments.
•  Monitor and evaluate revenue assessment and collection strategies and generate weekly, monthly and bi-annual reports. Account for revenue collection.
•  Establish and manage an Information Management system to facilitate efficient revenue collection in the City.
• Prepare periodic work plans, develop and review work-plans for assessments and collection programs for the City Revenues. 
• Develop, review and monitor systems and procedures for receiving, safeguarding and accountability for the City revenue collected in line with the approved procedures and guidelines. 
• Establish and maintain a database for revenue collection in the city.